RAID 4-Bay Especificaciones descargar pdf (Pagina 36)

Solving Problems Common Problems and Solutions

Seagate Business Storage NAS Administrator Guide 36

I can’t open NAS Manager.

Check that the NAS is powered on and connected to the network. Run NAS Discovery and

try to reconnect with the server, then launch NAS Manager.

I can’t log in to NAS Manager.

Ensure that you are using a valid user name and password. Remember that user names and

passwords are case-sensitive.

I can’t access a shared folder.

• Ensure that you have access to that shared folder.

• Ensure that you are using a valid user name and password. Remember that user names

and passwords are case-sensitive.

• The volume that contains the share may be degraded because of a disk drive error or

failure. Check the status of your server’s disk drives; see Chapter 5 “Monitoring and

Managing Your Seagate® NAS” on page 27 for more information.

I can’t access a file on a shared folder.

• Ensure that you are allowed access to that file.

• The volume that contains the share may be degraded because of a disk drive error or

failure. Check the status of your server’s disk drives; see Chapter 5 “Monitoring and

Managing Your Seagate® NAS” on page 27 for more information.

I can’t store any more files on a shared volume because its volume is

full.

• Consider removing some of the files currently stored on the NAS.

A firmware upgrade failed.

Try to upgrade the firmware manually. For further assistance, contact Seagate Support at

www.seagate.com/support

A volume is in degraded mode.

A disk drive may have failed. For further assistance, contact Seagate Support at

www.seagate.com/support

I can’t get streaming music from the Seagate NAS.

• Ensure that you have iTunes installed on your computer.

• Ensure that you are using a computer that’s connected to the local network.

• Ensure that you have access to the shared folder where music files are stored.

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RAID 4-Bay Especificaciones Pagina 36